Privacy Policy

At Cleveland Play House, we respect your right to privacy and your requirements to control personal information. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. Cleveland Play House does not sell or rent any personal information. The intent of this Privacy Statement is to inform users of our internet sites, including, Cleveland Play, on how the site collects, stores and uses personal information submitted via the site.

Collection of Information

No software or hardware techniques are employed to capture a visitor's e-mail address without their knowledge. Certain applications on the Cleveland Play House website may require users to register or to provide personal information in order to make a commercial transaction, to enter a contest, or to subscribe to a newsletter. Such personal information may be shared with third party regional arts and cultural organizations to provide a service to you as well as to assist these organizations in fulfilling their mission. To better enable us to service our patrons, the website may be used as a survey tool to request demographic information. Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we request demographic information, we will not share your personal information as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.

Wi-Fi Network

When you sign-up or use any of our products or services we may use aggregate information about where and when you browse on the Web, where your wireless device is located, and how you use our network, or other information as described in this Policy. We do this in order to provide you with better service and to enrich your user experience.

Mailing Lists

If you provide your e-mail address Cleveland Play House may contact you periodically with special offers, updated information and new services. Any e-mails sent to you by Cleveland Play House offer you the option to be removed from the e-mail mailing list.

Selected applications on our website allow visitors to subscribe to our print and e-mail newsletter by providing their names and addresses to Cleveland Play House. If you provide Cleveland Play House with your e-mail, mailing address or telephone number, Cleveland Play House, in addition to providing you with the Cleveland Play House newsletter, may also use this information to alert you to updated information and new services. If you wish to be removed from these mailing lists, you may unsubscribe at any time or do so by contacting Cleveland Play House directly. (See the 'Contact Us' section below). We will not contact you, whether by e-mail, phone, or physical mail unless you previously authorized us to do so.

Information to Third Parties

Cleveland Play House may occasionally present a special contest or promotion on its website that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), or use that information to add you to our mailing or other contact lists, we will provide a statement to that effect.

Security Used

Cleveland Play House stores all user information in secure databases protected via a variety of access controls. Access controls include: password protection, electronic firewalls and data encryption. SSL encryption is used to protect all personal and financial information, and credit card information is not stored on a Web-enabled server. This data is accessed only for purposes specified in this privacy policy.

Financial Information

Cleveland Play House will protect any personal financial information that you share with us. If you make a purchase online, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but this information is never shared with third parties.


Our site includes links to other websites whose privacy policies we don't control. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. Cleveland Play House is not responsible for the privacy practices or the content of such websites.


Certain applications in the Cleveland Play House website invoke a standard feature found in browser software, called a "cookie." We use cookies only to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not use cookies to track user sessions, and we do not use or share information transferred through cookies with third parties for marketing or other purposes.


We do not solicit personal information from children. Content on our website which is specifically geared toward children will not request any personal or contact information.

Contact Us/ How to Update Your Personal Information

You can maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from Cleveland Play House, our partners, or selected third parties, visit our contact page ( or contact us by postal mail at:

Cleveland Play House
1901 E. 13th Street, Suite 200
Cleveland, Ohio 44114

Please include your old and new contact information so that we can make the appropriate corrections. Cleveland Play House would like to receive your comments and any questions about this policy. Please address comments or questions regarding Cleveland Play House privacy practices to the addresses listed above. Cleveland Play House may occasionally update this policy. Notice of revisions will be posted here.

Enforcement of this Privacy Statement

If you have any questions of comments about our Privacy Policy, visit our contact page (


Under no circumstances shall Cleveland Play House, its employees or its contractors be liable for any direct, indirect, incidental, special, punitive or consequential damages that may result in any way from your use or inability to use the information provided on this or any other website supported or maintained by Cleveland Play House, or from your reliance on or use of information, services or merchandise provided on or through the website or that result from mistakes, errors, omissions, interruptions, defects, deletion of files, delays in operation or transmission or any failure of performance. If you are dissatisfied with the information provided on this website, or with any of the practices of Cleveland Play House in the operation of this website, your sole and exclusive remedy is to discontinue using the website.


By using this site and/or providing us with personal information, you agree to indemnify and hold harmless Cleveland Play House, its officers, trustees, directors, employees, successors, agents, distributors and affiliates from any and all claims, damages, losses, fees and causes of action arising from its use by you or any information or content provided by you. The information provided on this site is for general use by Cleveland Play House and its audience. All programs and artists are subject to change without notice. Information contained on this site is presented "as is" and may contain inaccuracies and omissions. Any and all information presented on this website is done so without warranty, either express or implied, and any reliance on the information contained herein will be made at your own risk.


This website is owned, operated and maintained by Cleveland Play House. Unless otherwise specified, all information and content of this site, including text, logos, graphics and images, are the sole property of Cleveland Play House and may not be reproduced or used without our permission.

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